Edit a venue (seats, areas, objects)

Open a venue on its own page: upcoming events, address, capacity and seating plan with rows, areas and blocked seats. Rows with sold seats stay protected.

Web

Chöre›Chor›Chor-Einstellungen›Orte›Öffnen

This feature is only available on the web.

Permission required: Venues – Create & edit venues

What is this?

With Open you see a venue on its own page. At the top are the Upcoming events at this venue; below that you change the name, description, address, capacity and, if there is one, the price categories and seating plan, for example after the hall has been remodeled. The seating plan uses the full page so you can drag rows comfortably.

How to edit a venue

Open Ensembles > Choir > Choir settings > Venues.
Click “Open” on the venue or choose Edit in the ··· menu.
Change the name, description, address or capacity.
Tick “Seating plan for ticket sales” if needed and adjust the price categories and seating plan.
Click “Save”.

You edit venues of another choir in the same family (main choir, sub-choirs, projects) in the choir they belong to. When creating a ticket sale, you can also edit the selected venue right there via the pencil.

Upcoming events at this venue

At the top of the page you see up to 20 upcoming events at the venue, from all choirs in the family. The first five are shown right away, Show all shows the rest. A click opens the event. Events you are not allowed to see only appear as Booked with choir and time.

Editing the seating plan in detail

Seat rows: create, move and edit by double-clicking: row label, position, rotation, number of seats, spacing and price category
Add areas, stage, tables and obstacles and change the label, position, size, rotation and color in the edit dialog
Block seats: individually with the Block tool, or a whole row via Block entire row from sale
Delete selected elements

Protected rows

Rows with sold seats are protected. They can no longer be moved, changed or deleted. That way sold tickets stay valid.

Blocked seats

Blocked seats:

appear gray in the ticket shop and cannot be selected
can still be assigned for free tickets, for example for guests of honor or technical staff
can be released again at any time

Permission

To edit, you need Create & edit venues. By default administrators and moderators have it. With View venues you can open a venue read-only.

Tips

Block seats with a poor view, for example behind pillars, to avoid complaints.
Update the plan before the sale starts, then you won't have to work around protected rows later.

Frequently asked questions

Can I still change the seating plan once tickets have been sold?▾

Yes, but rows with sold seats are protected. They can no longer be moved, changed or deleted. You can still edit all other rows freely, for example to add new rows.

How do I block seats from sale?▾

With the “Block” tool you click individual seats. You block a whole row in the “Edit Seat Row” dialog (double-click the row) with “Block entire row from sale”. Blocked seats appear gray in the shop and cannot be booked. You can also assign free tickets to blocked seats.

Do changes affect running ticket sales?▾

Yes. Ticket sales with seating tickets use the seating plan of the selected venue. New or blocked seats affect them.

Does the location of existing events change when I change the address?▾

No. Events keep the location text that was filled in when the venue was chosen. The event form only takes over the new address when you choose the venue there again.

What do members without edit permission see?▾

They see the upcoming events at the venue as well as its description, address and capacity, but cannot change anything.

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